Bank of America wants its workforce to resemble the communities it serves

Updated 9/13/2021 10:35 PM

Bank of America is one of the world's leading financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves clients through operations across the United States, its territories and about 35 countries.

Locally, for more than 160 years, Bank of America's diverse workforce has been deployed in neighborhoods and office locations in Chicago, Northbrook, Oak Brook and Rolling Meadows as well as in more than 140-plus financial centers throughout Chicagoland.


Our workforce must represent the communities we serve.

We firmly believe all employees should be treated with respect, live free of discrimination and be able to bring their whole selves to work. The diversity of Bank of America employees -- race, national origin, religion, age, gender, gender identification and expression, sexual orientation, ethnicity, disabilities and veteran status -- is essential in our ability to serve our clients, fulfill our purpose and how we drive responsible growth.

Promoting an inclusive workplace.

To help drive a culture of inclusion, we have developed and provide employees access to a range of programs and resources focused on building understanding and driving progress in the workplace. This year, we have built on the work we have had underway for years and have broadened how we engage our teammates on the topics of race and inclusion.

Expanding our perspectives is a critical aspect of how we drive a culture of inclusion, and open dialogue can help our employees gain a greater understanding and appreciation for one another. Now more than ever, we need to be comfortable with uncomfortable conversations and deepen our understanding through self-education of people's differences. We've introduced new guides and tool kits, and we are able to further drive conversations and help our employees be advocates and leaders during uncertain times.

Diversity Equity & Inclusion

Bank of America's focus on diversity starts at the very top of the company. Chairman Brian Moynihan leads the company's Global Diversity and Inclusion Council (GDIC). The management team is 50% diverse; 32% of the management team are women; women make up more than 50% of the global workforce, and 48% of the U.S.-based workforce is racially or ethnically diverse. We offer innovative programs that support the development of a more inclusive corporate culture.

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Diversity Leadership Councils

Peer-to-peer support through Diversity Leadership Councils, which includes the company's management team and external thought leaders providing oversight of its diversity commitment, discuss strategies to improve advocacy, sponsorship and retention, address unique obstacles to career advancement and grow client relationships.

Employee networks

The company has 11 employee networks, comprised of 325-plus chapters and more than 200,000 members worldwide. The employee networks help Bank of America teammates develop leadership skills, build ties with local communities and advance diversity recruitment. Demonstrating the demand for connections, average attendance at their virtual events since the start of the coronavirus has been four times greater year-over-year.

Diversity and inclusion are central to our company's values, and we're proud to be widely recognized for our workplace practices and initiatives that promote inclusion. For additional information, please visit:

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